Lewis Pies People

• Lewis Pies highly values the contribution made by all of its employees.
• We place a special emphasis on making our working environment safe, comfortable, hygienic, ergonomic, aesthetic and welcoming.
• We aim to nurture talent and creativity, and encourage each individual to develop their own skills in the workplace and seek personal development.
• Our policy is to encourage staff to freely communicate new ideas and suggestions and to take an active roll in developing the company and improving their own job.
• Whilst this is a genuinely hard working business, there is an emphasis on the work/ life balance and a special emphasis on empathy and understanding for each individuals family situation.
• Fundamental to our employment policy is to be fair and consistent with our employees, irrespective of age, race, sex and disability. Our terms are laid out in a contract of employment for each member of staff.
• A primary objective of Lewis Pies is job security, we have never made anyone redundant or put anyone on short time.
• Emphasis is placed on good manners and relationship between all members of staff from new starters to directors. The directors maintain an open door policy for all members of staff.

Customers & Consumers

• It is a company requirement that customers and consumers are treated fairly and with courtesy
• We endeavour to supply the right product at the right price and offer quality service and value to all of our customers and consumers.
• Food hygiene and food safety are absolute priorities in relation to our products and services. Each employee specifically trained and contributes to achieving these goals.
• We are aware of special dietary needs, allergies, food intolerances and do provide full information on the composition of our products and how to prepare them.
• We keep informed of the advice given by the health authorities and carry-out Research, work and recipe amendments in order to make our products healthier.
• Lewis Pies operates a Non-GM policy. The specifications for all goods bought are signed to that effect.

Community

We wish to help in making our area a better place to live and work. We support worthwhile local charities, schools, sporting clubs and improvement schemes.

Suppliers

We expect to deal with companies who support our ethical policies and adopt best practice regarding employees welfare, animal welfare and environmental impact.
We audit all our suppliers.
We endeavour to be polite, fair and reasonable with suppliers and prefer not to chop and change, but reward reliable competitive, quality suppliers with repeat business.
We ensure that we have alternate suppliers vetted and ready as part of our disaster contingency planning and to ensure competitive situation and prices are matched.
We feedback  any quality issues and work with our suppliers to improve the good/services that we use to our mutual benefit
We encourage ready exchange of information and good polite relationships in the spirit of the partnership.

Mission Statement

To provide our customers with a range of finest quality savoury products, bread and confectionery, through commitment to innovation, service and value, in a mutually profitable relationship.
We will achieve this within a business culture of dignity and respect for our employees, facilities and long term partnerships with our suppliers.
The development of our staff will be critical to our success. Every opportunity will be taken to create an understanding of food and to maximise each individual's potential within the business.

Environmental Policy

The Company recognizes its obligation to comply with all relevant environmental legislation and has regard for guidance notes made hereunder.  Our main environmental impacts include high electrical and gas consumption utilized by the Company’s production machinery and storage facilities; high transportation and distribution attributed to the Company’s fleet of delivery vehicles.  In recognizing these impacts Lewis Pies Limited through its commitment to pollution prevention and demonstrating continual environmental improvements will:

• Minimize, recover and recycle waste wherever possible;
• Minimize the amount of energy used through the prudent use of resources and through the implementation of energy saving devices such as the steam boilers recently installed;
• Reduce the use of water consumption used for the site processes by considering the use of efficient cleaning machinery.
• Train and continually update all staff in environmental issues.
• The Policy will be subject to annual review and will be communicated regularly to all staff and made available to all interested parties.